Continuous Improvement Strive for Excellence

Striving for excellence means systermatically examining daily work and continually improving processes, following a clear discipline for problem solving and learning from mistakes

The basis for process improvement is the "Plan, Do, Check, Act" cycle. The emphasis is on conscious planing and prevention rather than on fire-fighting. That's what the Quality Tolls help us to do.

The Quality Tools make data and ideas visible, uncover patterns in numbers, focus attention and build consensus among team member.

The Quality Tools help a team to:

• achieve zero defects in all products and services
• prevent all waste of material, time and effort
• reduce variability in processes
• reduce the cycle time of processes