To allow a team to systematically record and compile data from historical sources, or observations as they happen, so that patterns and trends can be clearly detected and shown.
What does it do?
- Creates easy-to-understand data that come from a simple, efficient process that can be applied to any key performance areas
- Builds, with each observation, a clearer picture of "the facts" as opposed to the opinions of each team member
- Forces agreement on the definition of each condition or event (every person has to be looking for and recording the same thing)
- Makes patterns in the data become obvious quickly
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